Interview Skills

A two-day workshop aimed at all recruiters and HR staff, covering the core skills required to conduct effective interviews for assessment. This practical course includes practice sessions to experience best approaches to interviewing candidates, emphasising best practice in objective assessment. Delegates will learn new approaches to asking questions and following up with high quality techniques.

This course covers

• The Strategic Environment – Talent
• Sources of bias and prejudice in the interview
• Subjective versus objective assessment
• The benefits of structured, objective assessment
• The role of the interviewer
• Interviewing using personality profiles
• Biographical and situational interviewing
• Preparation
• Collecting the evidence
• Closing the interview
• Making a decision
• Interviewing do’s and don’ts: what the law requires.

Why should you attend?

The workshop equips attendees with the key skills to effectively and ethically interview candidates in an objective assessment setting. Attendees will learn how to record and evaluate interview observations and align interviews with organisational competency frameworks. Internal expertise in assessment reduces dependence on external providers and demonstrates a commitment to organisational adherence to best practice in talent management. This course is run on an in-company basis lasting for two days for teams of six to ten people, for £350 per attendee. If you are interested in this course for your organisation please click - Contact us about Interview Skills

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Executive Assessment

We support clients in choosing the right staff particularly at management and professional levels, across a wide range of specialities.

Executive Assessment

Services in this area can include any or all of the following:

• Definition of the organisational need, including consideration of future demands, team fit and role requirements. This is achieved through discussion with key stakeholders and forms the basis for the design of the executive assessment
• Consideration and integration of client Values, Mission, corporate goals, and competency frameworks, where available
• Design process tailored to reflect the unique challenges facing an organisation
• Solution created to ensure the most important factors are assessed including emotional intelligence, breadth of knowledge, scope of leadership ability
• Delivery of the assessment process by experienced business leaders
• Use of personality profiling and tests where considered useful
• Written report and verbal feedback
• Assessment Centres including (where appropriate) scheduling of assessment exercises to incorporation of competency frameworks and interpretation of test results, “wash up” and feedback

Why choose this?

Ensuring the right people are in your business delivering what you require to meet business objectives….this will ensure you are doing the right thing through Talent Pipelines and Succession Planning. This activity is tailor made according to customer needs. If you are interested in discussing this please click - Contact us about Executive Assessment.

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Team Development

Team Development

Optimising team performance is often a neglected area for many organisations. Significant impact can be quickly realised by helping team members to understand each other’s styles and motivations. This can include using personality profiles, role plays, group exercises, sharing knowledge and improving knowledge of leadership.

This course covers

• How teams operate at Peak Performance
• How to share tasks
• How to delegate
• How to motivate your staff
• How to communicate effectively within and between teams
• How to achieve objectives

Mentoring on a one to one basis is also an important element to ensure success.

Why choose this?

Gaining competitive advantage through great team working is crucial to 21st Century success. This process is individually created according to customer needs for your teams of six to eight people for £195 per attendee. If you would like to discuss please click - Contact us about Team Development

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Staff Surveys

Focused Employee Surveys

The need to open up the organisations’ thinking to enable continuous improvement is very well suited to Staff Surveys. Specific questions can be addressed, or wider issues around change, restructure, growth, communications, and staff morale and engagement. Often online but also paper based for teams with irregular access to a PC, and also “one to one” organised and implemented on your behalf by speaking to a sample selection of staff by phone or in person. If you would like to speak to us about how we could support a specific project in your organisation please – Contact us about Staff Surveys

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Presentation Skills

Understanding the various ways in which audiences can be engaged by presentations. What makes a presenter unique? How to build confidence as a presenter = Knowledge, Confidence and skill

This programme teaches managers and leaders these objectives:

• How Nervous Energy can be Harnessed
• Making the Best Use of Existing Strengths
• Freeing up Body Language
• Myths and Rules about Presenting
• What you Are and Are Not Allowed To Do
• Developing an Individual Presentation Style
• How to Stimulate Easy Interaction with an Audience
• Preparing for a Non-Linear Presentation – pictures not words
• Ways of Getting Ideas Across
• How to be Entertaining and Stimulating
• How to Create Effective Support Materials

Why would this course benefit your people managers?

Communicating for effective understanding, engaging the audience and getting results – all team leaders, supervisors, managers and directors need to develop these abilities as second nature. We can create a course for your teams of six to eight people for £195 per attendee. If you would like to discuss please click - Contact us about Presentation Skills

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Peak Performance

A one to two day management team event to re-evaluate staff review processes, appraisal systems, situational leadership, managing for top performance, sharing organisational goals, linking departmental goals to individual objectives, using a balanced scorecard and capturing processes for Peak Performing businesses

Creating an environment where staff want to exceed

o Developing a culture that embraces change o The elements of Peak Performance and building a Peak Performance environment o Removing the obstacles to Peak Performance o The importance of processes o Learning organisations o Centralising knowledge o Keeping your knowledge centre up to date o Why invest the time in creating this approach? o Balanced Scorecard

Why would this course benefit your business?

This provides a review opportunity for the business about how it is operating, who holds the knowledge, how the business shares information to create efficiencies and where the risks lie. This in house course is produced for your teams of six for £195 per attendee. If you are interested in discussing this please click - Contact us about Peak Performance

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Management Skill Bank

Managers often lack the confidence to effectively manage their team and ensure that objectives are met.

Teaching the tools of confident management, including:

• Situational Leadership
• Mentoring
• Coaching
• Being a Leader
• Setting an example
• Delegating – what is it, benefits, warning signs, delegating with confidence, why managers DON’T delegate
• Motivating People
• Managing Conflict
• Key people management tools including: The Employment Relationship,  Attendance Management, Communications, Effective Meeting Management

Why would this course benefit your people managers?

This is a practical “Tool Kit”  for team leaders and supervisors to give them the confidence and knowledge to effectively manage their staff. This course is run on an in-company basis lasting for two days for teams of six to ten people, for £350 per attendee. If you are interested in discussing this please click - Contact us about People Manager

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